en-USar-AE

department services

Department Service

Business Development
  • Consultant Registration
Contact Details

Phone: +971 6 526 3333 
Direct: +971 6 513 3471
Fax: +971 6 526 3555
Email: bdd@hfza.ae

Customer Relations
  • Customer suggestions and complaints
Contact Details

Phone: +9716 526 3222
Direct: +971 6 526 1626 
Fax: +971 6 526 3404
E-mail: crd@hfza.ae

Engineering
  • Plot development, building construction, building completion and operation permit requirements checklist
  • Appointment of HFZA registered consultant and contractor
  • Application for leveling and fencing
  • Application for building permit
  • Building completion certificate
  • Application for HFZA NOC cover letter to SEWA Water & Electricity and Etisalat for permanent connection
  • Operation Permit (OP) or Provisional Operation Permit (POP), Operation Manual with EIA and RA etc
  • Application for approval to install temporary facilities (Portacabin, container, etc) as per HFZA permitted activity

Survey
  • PInvestor's plot demarcation or re-demarcation request
  • Plot plan and location plan issuance request
  • Existing utility services drawings
  • HFZA Phase 1 and Phase 2 master plan drawings, including road networks

Contact Details

Smita Rajeshkumar
Hamza Al Faran

Phone: +971 6 526 3222
Direct : +971 6 513 3423
Fax: +971 6 526 4661
Email: smita.r@hfza.ae; hamza.alfaran@hfza.ae

Environment, Health and Safety Department
  • Review for new licensing / additional activity applications for incoming new/existing investors projects as and when forwarded by HFZA Lease & Licensing, Sales and Marketing dept.
  • Coordinate and support the HFZA Engineering Dept. for issuance/ renewal of Setting Layout Plan Building Permit (BP), Building Completion Certificate (BCC) and Operation Permit (OP)
  • Issuance of Environmental Clearances to Investors projects
  • Issuing No Objection Certificate (NOC) to various government (Sharjah Municipality, Sharjah Ports & Customs, Dubai Municipality, Dubai Ports & Customs, Abu Dhabi Customs Administration, Security Industry Regulatory Agency, Ministry of Environment and Water, Ministry of Health etc.,) agencies from the HFZ Investor for chemical import/export/ store.
Contact Details

Smita Rajeshkumar
Hamza Al Faran

Phone: +971 6 526 3222
Reception : +971 6 513 3423
Fax: +971 6 526 4661
Email: smita.r@hfza.ae; hamza.alfaran@hfza.ae

Finance and Accounts
  • Invoices and payments
  • Statement of accounts
  • Renewal and termination charges
  • Supplier and contractor payments
  • Customer refunds
  • Submission of audit reports and related queries
Contact Details

Phone: +971 6 526 3222
Fax: +971 6 526 3622

Email : F&Acustomerservice@hfza.ae

Food Section
  • Business plan review & approval
  • Issuance of exit permits
  • Issuance of NOC
  • Direct interface with governmental organizations local & federal
  • Training & consultancy services
  • Process & Halal certification services
  • Third party laboratory testing services
  • Advice & guidance for municipality audits & inspections
Contact Details

Smita Rajeshkumar
Hamza Al Faran
Phone: +971 6 526 3222
Direct : +971 6 513 3423
Fax: +971 6 526 4661
Email: smita.r@hfza.ae; hamza.alfaran@hfza.ae

Investor Services
  • Apply Online for Tel. Comm. Services.
  • Apply for Staff Accommodation.
  • All types of N.O.C. (Company & Individuals)
Contact Details

Phone: +9716 526 3000
Direct: +9716 513 3488; +971 6 513 3441; +971 6 513 3494
Fax: +971 6 526 0222

Leasing & Licensing
  • Change of activity
  • Change of company name
  • Change/add shareholders
  • Change/add manager
  • Change of legal status
  • License renewal
  • Documentation registration
  • Bank letters/letter of Incorporation
  • NOC
  • License termination
  • Re-instatement
  • Lease collection (new and renewed)
  • Update contact detail
  • Handing over of keys
  • Mortgage
  • Relocation/additional facility
  • Increases/decrease of shares
  • Re-arrangement of shares
Contact Details

Phone:   +971 6 526 3333
Fax:       +971 6 526 3334
Email:    l&ldept@hfza.ae

Maintenance
  • Collection of keys for pre-built facilities
  • Returning facilities upon termination
  • Request for repairs of HFZ facilities for Investors
Contact Details

Phone: +971 6 526 3222 
Direct: +971 6 513 3405; +971 6 513 3440
Fax: +971 6 526 3955
Email: hari.haran@hfza.ae

Marketing
  • Advertising
  • Events
  • Promotions
Contact Details

Phone:   +971 6 526 3333
Fax:       +971 6 526 3555
Email:    marketing@hfza.ae

Purchase and Supply
  • Company registration for consultants and contractors
Contact Details

Phone: +971 6 526 3222
Direct: +971 6 513 3488
Fax: +971 6 526 3311
Email:ps@hfza.ae

Sales
  • Branch registration
  • New company formation
  • Sales support
Contact Details

Phone:  +971 6 526 3333
Direct:  +971 6 513 3429
Fax:      +971 6 526 3555
Email:    sales@hfza.ae

Visa and Residency
  • Application of Visa
  • Application of Online Account
  • Application of Establishment Card
  • Medical
  • Residence Permit
  • Passport Withdrawal
  • Authorization Card
  • Visa Cancellation
  • Salary Payment Certificate
  • Employee Disputes
Contact Details

Phone: +9716 526 3000
Direct: +9716 513 3481; +9716 513 3483
Fax:    +9716 526 3666
Email: OnlineVisaSupport@hfza.ae

  • Business Development
    • Consultant Registration

    Contact Details

    Phone: +971 6 526 3333 
    Direct: +971 6 513 3471
    Fax: +971 6 526 3555
    Email: bdd@hfza.ae

  • Customer Relations
    • Customer suggestions and complaints

    Contact Details

    Phone: +9716 526 3222
    Direct: +971 6 526 1626 
    Fax: +971 6 526 3404
    E-mail: crd@hfza.ae

  • Engineering
    • Plot development, building construction, building completion and operation permit requirements checklist
    • Appointment of HFZA registered consultant and contractor
    • Application for leveling and fencing
    • Application for building permit
    • Building completion certificate
    • Application for HFZA NOC cover letter to SEWA Water & Electricity and Etisalat for permanent connection
    • Operation Permit (OP) or Provisional Operation Permit (POP), Operation Manual with EIA and RA etc
    • Application for approval to install temporary facilities (Portacabin, container, etc) as per HFZA permitted activity

    Survey
    • PInvestor's plot demarcation or re-demarcation request
    • Plot plan and location plan issuance request
    • Existing utility services drawings
    • HFZA Phase 1 and Phase 2 master plan drawings, including road networks

    Contact Details

    Smita Rajeshkumar
    Hamza Al Faran

    Phone: +971 6 526 3222
    Direct : +971 6 513 3423
    Fax: +971 6 526 4661
    Email: smita.r@hfza.ae; hamza.alfaran@hfza.ae

  • Environment, Health and Safety Department
    • Review for new licensing / additional activity applications for incoming new/existing investors projects as and when forwarded by HFZA Lease & Licensing, Sales and Marketing dept.
    • Coordinate and support the HFZA Engineering Dept. for issuance/ renewal of Setting Layout Plan Building Permit (BP), Building Completion Certificate (BCC) and Operation Permit (OP)
    • Issuance of Environmental Clearances to Investors projects
    • Issuing No Objection Certificate (NOC) to various government (Sharjah Municipality, Sharjah Ports & Customs, Dubai Municipality, Dubai Ports & Customs, Abu Dhabi Customs Administration, Security Industry Regulatory Agency, Ministry of Environment and Water, Ministry of Health etc.,) agencies from the HFZ Investor for chemical import/export/ store.

    Contact Details

    Smita Rajeshkumar
    Hamza Al Faran

    Phone: +971 6 526 3222
    Reception : +971 6 513 3423
    Fax: +971 6 526 4661
    Email: smita.r@hfza.ae; hamza.alfaran@hfza.ae

  • Finance and Accounts
    • Invoices and payments
    • Statement of accounts
    • Renewal and termination charges
    • Supplier and contractor payments
    • Customer refunds
    • Submission of audit reports and related queries

    Contact Details

    Phone: +971 6 526 3222
    Fax: +971 6 526 3622

    Email : F&Acustomerservice@hfza.ae

  • Food Section
    • Business plan review & approval
    • Issuance of exit permits
    • Issuance of NOC
    • Direct interface with governmental organizations local & federal
    • Training & consultancy services
    • Process & Halal certification services
    • Third party laboratory testing services
    • Advice & guidance for municipality audits & inspections

    Contact Details

    Smita Rajeshkumar
    Hamza Al Faran
    Phone: +971 6 526 3222
    Direct : +971 6 513 3423
    Fax: +971 6 526 4661
    Email: smita.r@hfza.ae; hamza.alfaran@hfza.ae

  • Investor Services
    • Apply Online for Tel. Comm. Services.
    • Apply for Staff Accommodation.
    • All types of N.O.C. (Company & Individuals)

    Contact Details

    Phone: +9716 526 3000
    Direct: +9716 513 3488; +971 6 513 3441; +971 6 513 3494
    Fax: +971 6 526 0222

  • Leasing & Licensing
    • Change of activity
    • Change of company name
    • Change/add shareholders
    • Change/add manager
    • Change of legal status
    • License renewal
    • Documentation registration
    • Bank letters/letter of Incorporation
    • NOC
    • License termination
    • Re-instatement
    • Lease collection (new and renewed)
    • Update contact detail
    • Handing over of keys
    • Mortgage
    • Relocation/additional facility
    • Increases/decrease of shares
    • Re-arrangement of shares

    Contact Details

    Phone:   +971 6 526 3333
    Fax:       +971 6 526 3334
    Email:    l&ldept@hfza.ae

  • Maintenance
    • Collection of keys for pre-built facilities
    • Returning facilities upon termination
    • Request for repairs of HFZ facilities for Investors

    Contact Details

    Phone: +971 6 526 3222 
    Direct: +971 6 513 3405; +971 6 513 3440
    Fax: +971 6 526 3955
    Email: hari.haran@hfza.ae

  • Marketing
    • Advertising
    • Events
    • Promotions

    Contact Details

    Phone:   +971 6 526 3333
    Fax:       +971 6 526 3555
    Email:    marketing@hfza.ae

  • Purchase and Supply
    • Company registration for consultants and contractors

    Contact Details

    Phone: +971 6 526 3222
    Direct: +971 6 513 3488
    Fax: +971 6 526 3311
    Email:ps@hfza.ae

  • Sales
    • Branch registration
    • New company formation
    • Sales support

    Contact Details

    Phone:  +971 6 526 3333
    Direct:  +971 6 513 3429
    Fax:      +971 6 526 3555
    Email:    sales@hfza.ae

  • Visa and Residency
    • Application of Visa
    • Application of Online Account
    • Application of Establishment Card
    • Medical
    • Residence Permit
    • Passport Withdrawal
    • Authorization Card
    • Visa Cancellation
    • Salary Payment Certificate
    • Employee Disputes

    Contact Details

    Phone: +9716 526 3000
    Direct: +9716 513 3481; +9716 513 3483
    Fax:    +9716 526 3666
    Email: OnlineVisaSupport@hfza.ae